Return Policy
Last updated: 10-03-2026
Thank you for your purchase at All Brands 4 Pets ( AB4P ) . We want you to be satisfied with your order. Below you will find our return policy.
1. Return period
You have the right to return your order up to 14 days after receipt , without giving a reason.
After registering your return, you have 14 days to return the product .
2. Conditions for returns
To be eligible for a return, the product must:
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Unused and in original condition
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In the original packaging
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Not opened or damaged
For hygiene and safety reasons , opened packages of dog or cat food cannot be returned .
3. Exceptions
The following products cannot be returned:
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Opened packages of animal feed
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Products that cannot be resold for hygienic reasons
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Products that have been specially ordered or customized for you
4. Return procedure
To register a return, please contact us via:
Please include:
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Your order number
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The product you wish to return
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Reason for return (optional)
Upon approval, you will receive instructions for returning your order.
5. Return costs
The costs for returning an order are at the customer's expense , unless the product is defective or incorrectly delivered.
6. Refund
As soon as we have received and checked your return, we will inform you about the approval of your refund.
If approved, the amount will be refunded via the original payment method within 5–10 business days .
7. Damaged or incorrect products
Have you received a damaged or incorrect product? Please contact us within 48 hours of delivery via:
Please attach photos if possible so that we can help you as soon as possible.
8. Contact
For questions about returns, please contact us via:
All Brands 4 Pets ( AB4P )
Established at: Heikant 74, 2270 Herenthout, Belgium
VAT number: BE1032750882
Email: info@allbrands4pets.eu